Maybe you use only a few reports from the billing area and you would like to create your own menu. Maybe you use several outside tools that you would like to store in your main dashboard... well here is the solution when you are using our latest menu.
Easy to Activate
Simply go into your CONFIGURATION AREA then choose MAIN MENU to turn this service on and to set it up.
We are updating the member database to be more attractive and easier to read. It also dramatically shortens the page and provides quick select tabs at the top.
It is very easy to activate this new functionality by going into
Example images below:
After the Glendale Chamber of Commerce brought this to our attention we knew that many of you who have years of membership records in the system will find this change very helpful. The screenshots below will show you how to make this change in your own system.
You go into MMS CONFIGURATION > BILLING > LAST TWO CHECK BOXES NEED TO BE TURNED ON:
1. Go to your mms configuration > billing
2. scroll to bottom and click both check boxes
3. when you go to your member database choose "$"
4. notice the new layout plus no scrolling
As you determine the interest level of your prospect records you can easily track and see that now with our new Prospect Temperature Selector and column view. The following images show you how to activate this new service and view.
1. Go to mms configuration and choose prospecting
2. turn on the service indicated
3. Go to your member database and add as shown
4. quickly see the temperature of your prospects
Engineering just finished with this calendar update - great idea from Isaac with the Yorba Linda Chamber. In the global calendar config there is a new option under the calendar specific settings called 'Format 6c Responsive - Add Event Summary to Top of Event List'. If enabled it will add a summary of event dates and names to the top of the event listing on that calendar and clicking on any of them will open their more info page in a new tab.
The following short video shows you how it looks and where to turn it on.
When you are in the "Advanced Broadcast Messaging" system creating both broadcast messages and newsletters (don't use the older newsletter editor anymore if at all possible) you will see the ROWS TAB.
From here you can choose what you would like to AUTO INSERT from the list (Red Arrows) into your communication.
Click one of the listed options FIRST, then drag it over to insert it into your message.
We have just released a new feature that allows Membership Add-Ons to have variable amounts. In addition to the "Checkbox" and "Numeric" options, you can now select "Variable Price". This allows the member to type in how much they want to pay for this add-on when they join or renew.
This feature is ideal for donations, particularly if the organization wants to solicit members to donate to multiple campaigns/funds when they sign up or renew.
A few notes of caution:
Please let support know if you have any questions on this new feature, or if you run into any problems.
another terrific member benefit IS all ready to go
The email reads like this but comes from your chamber
when they click the link they will see a screen like this
VERY IMPORTANT: Keep your current media related members in the same membership plan they are in today. you will want add them again (just their name, email, etc.) under the new "Press release contacts" group for these communications (they will not be considered members but only a list type contact).
to activate this new service go to mms configuration (PRESS RELEASE CONFIGURATION)
We have just released an update to the Chamber Search Engine that provides additional controls. You can read about those below. You can also download this guide by visiting www.ChamberSearchEngine.com.
Chamber Nation has been creating a brand new program to help our customers market the value of Chamber of Commerce membership. This includes a new member education and support website called Members.Fyi (www.Members.fyi). You will find all new material to share and even an area to use for your new member orientation classes we call Getting Started with six easy to follow sections to use during these meetings.
There is also a hidden page you can promote to non-members called www.GetChambered.com that quickly introduces prospects to this website and all that can happen when they become a member of your Chamber of Commerce.
We highly recommend that Chambers of Commerce begin to embrace that "third" word which is "Commerce" and remind the world that the Chamber "IS" the local marketing program and members are provided with Member Assistants to document their products and services for search. Without membership your business is losing out on some amazing services and outcomes.
So that our customers (Chamber of Commerce Executives and Staff) can get the very most out of this program, we have created a special section just for them and is password protected so please contact support for access. The site is at www.Orientations.fyi and you will find a ton of valuable information and educational materials to help you grow and retain membership.
We have added a scheduling feature to the text messaging module. When you enter your desired message you will see 'Scheduled Date/Time' fields. This way you can schedule a series of text messages to go out in the future.
easily use alternative event registration and other networking systems for check out with your chamber nation calendars
When creating a calendar event you can click on the dropdown to link it to a registration and you will see a new option for 'Enter a custom registration URL'. If you select that option, a new field will display right below where you can enter the link.
On the more info page for calendar events, it will display the registration button like normal but in these cases the button will go to the custom url they entered.
If you have any questions or need anything else please let us know. Thanks!
How to find the direct link so people can leave google reviews on your member businesses - it was impossible before this trick!
THANK YOU TOM WITH THE NORTH PHOENIX CHAMBER WHO SUGGESTED THIS TRICK IN THE LAST www.CHAMBERCOLLABORATIVE.com MEETING.
You don't have to watch this video if you follow this 2 step process:
We have a terrific tool for our customers to use in order to move community businesses from being educated in the value of membership, to actually being a qualified lead. This process makes it much easier to grow membership.
Customers who provide advanced member services to their new and or existing members, will be receiving promotional postcards in the mail for prospective members soon. Here is a sneak peek at how they look. They also tie into our new member information site: www.MembershipPublishingSystem.com
Facebook, as of 8/1/18 disabled part of their api that allows for posting to a person's timeline. Posting to FB Pages and FB Groups still work though and we have adjusted the multipost screen so it indicates this as well. If you normally post to your own personal FB Page that will no longer work.
This video shows a quick and easy way for Chambers to add a code that will give member pricing to those people who are not in your Member Database.
First Step is to submit a support ticket or use CHAT to tell us that you would like the MEMBER REP system activated for your organization.
Now you will have a full accounting of all member touches and are able to monitor and be sure that your Member Reps are indeed communicating with members. As always let us know if you need our assistance.
We have just added the ability to have $0.00 renewals. In the past we, did not create invoices for members with $0.00 member plans or overrides; now we can create them for $0.00 member plans. ($0 overrides will still be excluded.)
To enable this, you only need to check the box for " Allow for $0.00 member sign-up " in the New Member Registration Config menu.
This will probably be used most often for organizations who want to give members the first term for free and then start collecting dues the second term. (You'll want to use this in conjunction with "change to at renewal" in the member plans.) It can also be used if the org wants to have an expiration date for full members even if they don't pay dues. (List-Only and Prospect types will still not be invoiced.)
We've just added a new feature to the Billing Configuration so that organizations who allow members to switch to a new plan at renewal can restrict them to only plans that have higher dues. All you have to do is check the "Restrict plan changes to higher dues plans" checkbox to turn it on. (And the "Offer Plan Change at Renewal" box of course.)
The comparison works by comparing "annualized" dues. For example, if a member is currently in a plan that charges $100 per year but the org offers a monthly plan that charges $10 per month, the monthly plan will show up ($120/yr). If the org offers a two-year plan at $150 per term, it will not show up ($75/yr).
The comparison also takes into account tiered dues (provided that the member has a valid employee count) and dues overrides.
Please let us know if you have any questions about this.
Besides rebuilding the entire event registration system to be 100% mobile dynamic we are also continuing to improve the platform in many ways. One of those ways is to provide you with an exciting event presentation page that you can now use in your social media, website, text messages (using tinyurl.com), and via email notifications. Below there is an image of how it looks, and below that, shows an image on how you get to this link.
Farther down you will see that when you add a new event you can now instantly add that to the calendar... so it now goes both ways... you can start at the calendar and then create an event around what is in the calendar, or start by building the event in the event registration system first, then add it to the calendar (as shown in last image below).
Several customers have asked us to provide a ANYTIME MEMBER TOUR. We have also provided a scheduler for those prospective members who have questions or would like to learn more.
If you sell booth or exhibitor space and would like to automate that process, including online booth selection and payment, please let us know so we can activate that for you at no extra cost.
Once that is done, you will want to use the following selector within those events that include the option for people to purchase a booth location.
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